Documentation
How to deposit money
Also called adding money, topping up, funding your wallet or buying USDC. These instructions cover real cash; if the header says Paper cash, use Paper trading or change mode in Settings → Wallets first.
Deposit from an exchange or another wallet
- Open the Cash balance in the app header and choose Add money.
- Choose Crypto. Astral prepares the network addresses available for your account, then Deposit with crypto opens with the QR code and deposit address. Newly enabled networks do not require a previous balance or deposit to appear.
- Read the accepted-coin subtitle, then use the network dropdown directly below it and above the QR code to select the network your funds are on. The picker includes network logos and only offers enabled deposit networks. Read the named stablecoin: for example, USDC on Solana or Base, or USDG on Robinhood Chain. Changing the network updates the instructions and receiving address where needed.
- Use Copy deposit address or scan the QR code. If copying fails, select the address text or use the QR code. Send only the named coin on the selected network; other coins or networks may be lost.
- In the sending wallet or exchange, select that exact network and asset, paste the displayed destination and complete its send/withdrawal flow.
- Return to Astral. The balance refreshes while the deposit view is open. On EVM networks, an arriving amount or tradable in… countdown can appear before the funds become available. Treat the estimate as an estimate.
- Confirm the available balance has increased before using the funds in an order. A sender's transaction receipt alone does not establish Astral trading availability.
An alternate entry is Settings → Wallets. Under Wallets by network, select the receiving network, then choose Get USDC or Get USDG and Deposit from an external wallet. Use the coin named on the deposit screen. The Solana stablecoin deposit screen asks for USDC. Gas funding has its own Get gas flow.
The dialog stays open while funding screens load and smoothly adjusts its height to each step. The rounded QR appears once it is ready; it does not switch from a plain code to a second styled pattern. If QR code could not be loaded appears, choose Retry QR code or use the copyable address. A different receiving address requires a new QR; networks sharing the same EVM address can share the same code. Always check the selected network and accepted coin as well as the address.
Buy with a card or bank account
- Open Cash → Add money and choose Card.
- The card purchase opens on Solana when that wallet is available, otherwise on Base when enabled. If you selected Base under Crypto before returning to the methods, Card retains Base as its destination. The description includes card or bank-account purchase where supported by the provider. The Card option is unavailable when neither supported receiving wallet is present.
- Follow the funding provider's amount, identity, payment-method and review screens. Available methods, minimums, fees and eligibility come from that checkout.
- Read Payment and Purchase status. Return to Astral and wait for the purchased funds to become available.
Review the amount and fees before paying. Card and bank purchases charge real money and deliver crypto. If a Test mode notice appears, no real money is charged or crypto deposited.
A wallet-specific Get USDC / Get USDG flow may offer buying USDC on Base and then moving it to another enabled network. It explicitly describes that second step and may show Move from Base now. Buying on Base alone does not complete that subsequent move. Do not assume every network has direct card funding or that Apple Pay is supported.
If the money has not appeared
- Check the destination, asset, network and transaction status in the sending service.
- Check whether Astral shows pending funds rather than available funds. Larger deposits can wait for stronger network finality.
- In Settings → Wallets, use Refresh balances next to Wallets by network. Balances can differ by network even when the EVM address is the same.
- If the flow says Cash funding could not be loaded, choose Try again. If it says the wallet is unavailable, follow Retry wallet or the sign-in guidance.
- If Funding networks could not be loaded appears, choose Retry networks. A network-loading failure is not confirmation that only Solana is supported. When the server has no enabled EVM networks, Solana is the only available choice.
- For an unresolved deposit, report the network, asset, public transaction identifier, approximate time and visible error through Help. Do not send another deposit solely to test whether the first worked.
Subscription checkout and wallet funding are separate. A successful subscription payment does not add trading cash.